The short version
- We collect one thing: the email address you type into our form.
- We use it to send you the free sheet and Plain Print emails.
- We do not sell it, rent it or share it with insurance companies, agents or brokers.
- We will never ask for your Medicare number, Social Security number or bank details.
- Every email has an unsubscribe link. One click and the emails stop.
Who we are
Plain Print is an independent educational project that explains Medicare in plain language. It is run from Quebec, Canada. We are not affiliated with Medicare, CMS or any government agency, and we do not sell or recommend insurance plans.
What we collect
- Your email address, when you ask for the 4-Check Open Enrollment Sheet. The form asks for nothing else.
- Your message and email address, if you write to us.
- Whether an email we sent was opened or a link in it was clicked. Our email service records this so we can see which emails are useful.
We do not ask for your name, age, address, phone number, health details, plan details, Medicare number or Social Security number. Please do not send them to us.
Why we collect it
To send you the sheet you asked for, and to send you Plain Print emails about Medicare. You agree to this when you submit the form. You can change your mind at any time.
Who holds your information
We use a small number of outside services to run this site. Each one handles your information only to do its job for us.
- Kit (kit.com), our email service, stores your email address and sends our emails.
- Google reCAPTCHA runs on the sign-up form to block automated spam. Google may collect information about your browser and device to do that.
- Hostinger hosts this website. Like most web hosts, it keeps standard visit logs.
- Titan runs our mailbox, so it holds any email you send us.
These companies may store information outside Quebec and outside Canada, including in the United States.
Cookies and tracking
Our own pages have no advertising trackers and no analytics scripts. The sign-up form and Google reCAPTCHA may set their own cookies so the form works and spam is blocked.
How long we keep it
We keep your email address for as long as you are subscribed. If you unsubscribe, our email service keeps a record of your address marked as unsubscribed, so that we do not email you again by mistake. If you ask us to delete it completely, we will.
Your choices
- Stop the emails: use the unsubscribe link at the bottom of any email.
- See, correct or delete your information, or withdraw your consent: write to us at the address below. We answer within 30 days.
- Make a complaint: if you are not satisfied with our answer, you can contact Quebec's privacy regulator, the Commission d'accès à l'information du Québec.
Contact
The person responsible for protecting personal information at Plain Print is our Privacy Officer.
Privacy Officer, Plain Printhello@plainprintmedicare.com
PO Box 1, Sainte-Marthe-sur-le-Lac, Quebec J0N 1P0, Canada
Our videos
Our videos are on YouTube. When you watch, comment or subscribe there, Google's own privacy policy applies. We will never ask for personal details in YouTube comments.
Changes to this page
If we change how we handle your information, we will update this page and the date at the top.
Back to the free sheet